Client was paying for overnight support staff who mostly sat idle. When calls did come in, hold times still averaged 12 minutes.
Existing records search tools were slow, paywalled behind subscriptions, and showed stale data. Users bounced before finding anything useful.
Founders need strategic advice but can't justify $500/hr coaches. ChatGPT gives generic answers that don't know their revenue, team, or industry.
Trainer was capped at 30 clients. Couldn't scale 1-on-1 attention. Cookie-cutter plans caused churn.
Every job posting meant hours of copy-pasting: collecting requirements, writing the ad, formatting for 5+ platforms, then doing it all again next week.
Users needed to create custom invitations but the company was losing them to Canva. No in-house design tool meant no control over the experience.
Tell me what your business needs. I'll tell you what I can build.
