An AI agent does not stop at an answer. It books the appointment, opens the ticket, updates the record and follows up. The AI suggests the next step; fixed rules make the final call.
A chatbot answers. An agent acts: it books, opens the ticket, updates the record or makes the call.
Not on its own authority. The AI suggests the next step, and fixed rules decide whether it is allowed to happen. That rule was written after a real incident.
Yes. It works inside what you already run, such as your calendar and your ticket system.
Usually two to three weeks: a week of planning and getting access, then the build. A bigger system is scoped on its own, and you get a fixed price before anything starts.