It picks up day and night, books the appointment and passes anything it is not sure about to a person. It is built around your business, and it can run on your own servers, so you pay for the phone line and nothing per call.
Caller
Agent
Each of these is how Sophia works.
A ready-made app is the same product for everyone, usually priced per minute or per call. This one is built around your business, your calendar and your rules, and it can run on your own servers, so you pay for the phone line and nothing per call.
No. It can run on your own servers, which removes the per-call fee and keeps calls inside your building, or it can be hosted for you. Which suits you depends on your call volume and how sensitive the calls are.
It stops and hands the call to a person. The AI only suggests; fixed code makes the final decision, so a wrong guess cannot turn into a wrong action.
Usually two to three weeks: a week of planning and getting access, then the build. A bigger system is scoped on its own, and you get a fixed price before anything starts.